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Thursday, December 26, 2024

Clients hit as suppliers search to recuperate prices of PPM ban


The Committee on Gas Poverty (CFP) has expressed concern over Ofgem’s session on permitting suppliers to recuperate prices associated to the moratorium on involuntary PPM installations.

The moratorium was carried out in February after studies of non-compliance by suppliers, notably British Fuel.

The CFP argues that reimbursing suppliers for prices throughout the moratorium would successfully penalise customers for provider failures and go towards efforts to guard susceptible prospects.

The federal government’s advisor on gas poverty acknowledges the necessity for suppliers to recoup prices when prospects default on payments however opposes together with moratorium-related prices within the adjustment.

It emphasises that the moratorium was important to make sure truthful therapy of susceptible prospects and that suppliers ought to have already carried out steps, corresponding to leaving prospects on provide after involuntary installations.

The committee underscores Ofgem’s estimate of £25 million per thirty days in further debt-related prices throughout the moratorium and argues towards passing these prices onto customers.

It asserts that such an uplift would reward suppliers for regulatory non-compliance and introduce insurance policies that ought to have been in place earlier.

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