By Omnidian
Photo voltaic builders and asset homeowners who outsource on-site operations and upkeep (O&M) – as an alternative of constructing and managing their very own community – are experiencing fast development whereas decreasing widespread ache factors. Listed below are some necessary concerns when deciding on construct vs purchase.
1. Scale on demand.
Signing on with a nationwide third-party service supplier – with a deep community of specialised technicians – supplies reliable protection for brand new territories and removes any geographic constraints round your development.
“Fast and environment friendly response instances from situation to decision is the very best precedence for our purchasers, as a result of each minute of system downtime means misplaced income.” says Tiffanie Talley, Industrial Service Community Supervisor at Omnidian. ”Our service community was purpose-built to make sure our purchasers expertise most system uptime and inner charge of return. We now have a whole lot of licensed & trusted companions nationwide, who’ve efficiently accomplished over 6,500 business tickets simply in 2023 alone.”
2. Most popular pricing.
That kind of scale and assured work for the service technicians additionally means photo voltaic asset homeowners using Omnidian’s community profit from these economies of scale.
“We take away the effort of discovering and managing certified technicians”, says Talley. “ We handle the contract negotiations, we get the absolute best charges, and we’re in a position to shortly dispatch certified specialists.”
3. Specialised service.
When constructing a PV service community, the significance of specialization is usually underestimated.
A 3rd-party supplier with a deep community can extra effectively match the appropriate technician for the duty and keep away from any delays in situation decision.
“We use licensed technicians for QA/QC; if a web site is medium voltage, we’ve got technicians specializing in that as nicely,” Talley says. “And we’ve got protection throughout the nation. So, if you concentrate on attempting to construct this community in-house, going on to suppliers, and having to vet all of them and negotiate contracts … it’s loads to tackle, particularly you probably have plans of increasing into a brand new territory.”
4. First to know.
Accessing a nationwide community of service professionals additionally means getting access to an unlimited community of business intelligence. Photo voltaic service technicians are the primary to know what gear is failing within the area (and why), what provide chain points are delaying restore instances, and way more you’ll not discover printed within the commerce press.
“There are some things which are out of our management, like the shortage of supplies and prolonged lead instances for substitute gear, however we’re sometimes the primary to see all of those points as a result of we’re linked to so many contractors and companions nationwide,” Talley says.
5. Requirements of high quality.
Given the workforce scarcity – and studies that almost all of C&I photo voltaic rooftops have security and workmanship points – the vetting of a PV service community is price emphasizing.
Consistently evaluating and scoring an in-house roster of technicians, and changing anybody that drops out or must be substituted, requires fixed due diligence. To hitch the Omnidian service community, suppliers should begin by submitting documentation corresponding to enterprise license, contractor’s license, insurance coverage and extra. The method takes three to 4 weeks at minimal.
“As soon as they’re accepted, we put them by way of coaching on our platform,” Talley says. “As soon as they’re an activated companion, we then grade them after each service go to based mostly on shopper suggestions and on metrics like time to web site and situation decision.
Wrap up.
Added collectively, a photo voltaic developer or asset proprietor can save a major period of time, stress and cash – and open up new enlargement alternatives – by working with a 3rd social gathering service supplier that’s constructed to deal with a excessive quantity of labor throughout the nation at a second’s discover. Each second counts – for you and your photo voltaic belongings.
Learn the total story on Omnidian’s web site.
Sponsored Content material by Omnidian
