Tigo Vitality Inc., a supplier of photo voltaic and vitality storage options, has launched its Inexperienced Glove service program to offer a premium help expertise for installers of business and industrial (C&I) programs.
The Inexperienced Glove program enhances the installer expertise and drives high quality throughout the photo voltaic worth chain with a course of that features a set of formalized help engagements for Tigo C&I installers earlier than, throughout and after the set up, the corporate says.
After registering on-line, Inexperienced Glove help personnel work with the installer to find out the scope of the engagement, which might embrace service scheduling, technical coaching preconditions and potential website go to necessities. Tigo prospects can count on a no-cost design assessment previous to set up, on-call help from regional Tigo places throughout set up, and a post-installation assessment and follow-up dialogue to reply excellent questions and collect suggestions on the set up expertise.
Tigo-based industrial and industrial photo voltaic programs commissioned previous to March 2024 are eligible for the Inexperienced Glove program. Techniques based mostly on non-Tigo MLPE gadgets might also be eligible for a fee-based service below Inexperienced Glove program.
“Whereas no two industrial photo voltaic programs are alike, some finest practices for design and set up are practically common, and the Inexperienced Glove program extends our engineering and area expertise to our installer prospects,” says JD Dillon, CMO at Tigo Vitality. “The philosophy behind this program is to strengthen the connective tissue throughout the photo voltaic worth chain, bridging the energy Tigo has in designing photo voltaic {hardware} with the energy our installer companions have in deploying photo voltaic.”
In help of the Inexperienced Glove program, coaching and persevering with training designed to construct and reinforce the industrial photo voltaic installer ability set are delivered through the Tigo Academy platform. The platform delivers an installer curriculum that connects high-quality photo voltaic and storage merchandise to finest practices in the course of the design and set up phases. Efficiently accomplished Tigo Academy studying modules are eligible for North American Board of Licensed Vitality Practitioners (NABCEP) Persevering with Schooling Credit (CEC).
